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Orders & Payment

Just add the pack you'd like to your cart and checkout. Payment is processed securely and your download link is sent instantly once payment is confirmed.
We accept all major credit and debit cards and Afterpay. Shop now and pay in four interest-free instalments with Afterpay at checkout. All transactions are processed securely. Prices are in NZD.
Yes! You'll receive an order confirmation email with your download link straight away. If it doesn't show up, check your junk or spam folder just in case.
Absolutely. Just enter the recipient's email address at checkout and the download link will go straight to them.

Downloads & Files

Your download link will be emailed to you immediately after payment. You can also access your files anytime by logging into your account and visiting your order history.
Each pack includes PDF files ready to print, and editable versions (typically in Canva or PDF format) so you can add names and personalise the details before printing.
Your download link is available for 30 days and up to 5 downloads. If you have any issues accessing your files after this, just get in touch and I'll sort it out for you.
First, try a different browser or clear your cache. If it's still not working, send me a message with your order number and I'll get it sorted quickly.

Printing

Most items are designed for standard A4 paper. Specific sizes are noted on each product listing so you know exactly what to expect before you buy.
Yes! All packs are designed to print beautifully on a standard home inkjet or laser printer. For the best results, use white cardstock rather than regular copy paper.
Absolutely. The files are high resolution (300 DPI) so they'll look great printed professionally too. Warehouse Stationery and similar copy shops work well.
Print as many copies as you need for your personal use. Files are for personal use only and cannot be shared, resold, or redistributed.

Customising

Yes! Editable templates let you change names, dates, times, and other details yourself. Instructions are included with every pack to walk you through the process.
Text and basic details are fully editable. Major design changes like colour schemes or illustrations aren't included as standard, but if you'd like something specific, get in touch and we can chat about a custom order.
Editable files are provided in Canva (free to use) or Adobe Acrobat. Canva works in your browser with no download needed, so it's the easiest option for most people.
Sometimes! Send me a message with what you have in mind and I'll let you know if it's something I can help with. Custom orders depend on my availability.

Returns & Refunds

Because these are instant digital downloads, refunds aren't offered once the files have been accessed. Please read the product description carefully before purchasing. If something isn't right, get in touch and I'll do my best to help.
If there's a technical issue or an error in your files, I'll fix it or replace it. Just contact me with your order number and details of the problem.
Get in touch as soon as possible and I'll see what I can do. If the files haven't been downloaded yet, I may be able to swap it over for you.
Still have questions?

I'm happy to help

Send me a message and I'll get back to you as soon as I can.

Get in Touch